FAQ

Our Fitted Sheets are designed to fit mattresses up to 16" deep, with 12"-16" being the best fit. If your mattress is any deeper or thinner than that, our Fitted Sheets might not be completely compatible with your mattress

Product size guides can also be found within each respective Bedding product detail page

Throughout Flux linen 15 years, we’ve partnered with high-quality manufacturers. We produce products in Pakistan

Visit our Care Guide for tips to keep your Flux linen at its best.

Organic cotton is typically more expensive than conventional cotton, and not all manufacturers are GOTS-certified. While we don't make all products from organic materials, we ensure all our Bedding products are Oeko-Tex certified. This means that every part of the article has been tested for harmful substances and deemed harmless to humans. You can read more about our Bedding product certifications here .

At this time, we do not have swatches or samples available. If you're having trouble deciding which color or collection to choose, connect with one of our Comfort Experts Contact US - we love to chat all things product, and are here for recommendations, styling advice, and more. Keep in mind, we have a 365-day return policy if our products do not fit perfectly in your home. However, please note that we are not able to process returns for items listed as Final Sale, including, but not limited to, Last Call items. .

At this time, we have an incredibly small window to cancel an order once it's been placed. Please contact us soon as possible if you would like us to attempt to cancel your order. Be sure to include your email address and order number in your message. If the brief window has passed and we cannot cancel your order, it will be shipped. Please feel free to initiate a return Contact US once your order arrives. Refunds for returns can be issued to the original form of payment or as a store credit. Please note, all returns are subject to a 300Rs(locally)/unit return fee, and items marked as "Last Call" or "Final Sale" are ineligible for return

At this time, we have an incredibly small window to update a shipping address before an order ships. Please Contact US as soon as possible to see if it's possible to update the shipping address on your order. Be sure to include your email address, order number, and the correct shipping address in your message.

We offer embroidery services exclusively based on customer request in Pakistan.

We offer free ground shipping on all orders over Rs.10,000 per 5 units shipping to across the Pakistan. All offered shipping methods and shipping timelines are provided upon checkout

At this time, we ship with TCS for domestic orders and DHL for international orders. Detailed options will be outlined at checkout

Thanks so much for placing an order with us! The processing time for Flux linen products is 1-4 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way. While the processing and shipping times will depend on the items that you have purchased, please note that we cannot guarantee the timeline that an order will ship. Contact Us if you have any other questions

If your order was marked as delivered but is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is correct, check all possible locations around your home, apartment, or office and see if someone else accepted the delivery. Additionally, packages may be prematurely marked as delivered. We suggest waiting 3 business days for your package to arrive after the listed delivery date. If your order does not arrive within this time frame, please Contact Us

We aim to get you your order as quickly as possible, so we may send your items in multiple shipments. If your order is sent in multiple packages, you’ll receive a shipping confirmation for each one. Your order total will not be affected by this.please Contact Us

We’re happy to offer our customers a 365-day return and exchange policy